February 22, 2018

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The Four Worst WFM Mistakes to Avoid We Hear From the Industry

Virtually every employer we meet is in need of business transformation. While changing established processes in an organisation isn’t easy, adopting a modern workforce management (WFM) solution like Sirenum drives an increase in productivity and profitability after just a few months. But what’s really remarkable is how tightly these employers hold onto existing processes that frankly, make little to no sense. So we wanted to share some of the worst ideas we’ve come across. Do any of these sound familiar?

1. Whiteboards

Some of the people that we talk to are currently using whiteboards to manage their dynamic workforce. While that may make sense for teams of 20-30 people, what can we say about it when it’s for teams of 4,000+?! Sure, anyone can see what’s written on it, plus it’s easy to use and easy to understand. But let’s not forget about the major drawback: it gets erased with a simple wipe! Having your roster sorted is not just useful for day to day operations, but it’s also crucial for analysing different parameters. Which ones? The buying behaviour of each of your clients, the historical records of the hours worked by your team, the usual amount of hours spent in a specific shift, and more. This information is crucial, but don’t forget other things that will be missing from your messy whiteboard: risk management, health and safety requirements for a job, your workers’ historical preferences and requests…the list goes on and on.

2. Corkboards


Some managers want to innovate and decide to make information clear and available to everyone in the team by printing a table and hanging it on a corkboard. Expecting your dynamic workers to be aware of this information is simply madness, since they don’t work during office hours only, and they may live far away from the offices. That’s why the solution seems clear to some managers: phone calls, all the time, all day. So many office positions in young temporary job agencies are filled with people in charge of making phone calls to communicate shifts to their workers. When oranisations leverage this “strategy,” we generally see frustrated teams, high turnover and low quality operations, resulting in client unhappiness. Leveraging modern communication tools unified with scheduling software can quickly simplify things for management, as well as improving effectiveness and profitability. Having the information available at all times in their phone also empowers and engages your workers.

3. Spreadsheets

Some small temporary recruitment agencies start their journey by using a spreadsheet to assign openings to workers. And since some spreadsheet systems nowadays allow users to work together online on the same spreadsheet in real time, some may think this is a great idea. But there are so many things that can and will go wrong. For example, when using something like Google Sheets, your information is isolated from other systems. So you still need to manually enter all the information again in other programs to perform other important tasks like payroll. Useful tools like geofencing or live time and attendance tools are detached from roster information if you’re simply using spreadsheets. Making sure your workers are compliant or have the right-to-work is also impossible to verify if you’re using this method. And don’t even get us started on what spreadsheets do for GDPR! Last but not least, a spreadsheet doesn’t allow you scale your business, since it is simply not sustainable for large workforces. Once you reach 150 or so workers, they just can’t handle the complexity. Yes, it’s true: spreadsheets are keeping your business from growing!

4. WhatsApp

WhastApp, Facebook, Instagram… you name it. Important communications for your team shouldn’t rely only on social tools that most workers use for fun, or don’t use at all! We’ve been amazed by how many businesses we meet are managing their teams with these tools.  They’re used mainly to know their team’s availability, making it really hard for managers to make sense of what’s really going on with their staff. Even for the smartest person out there, it is not possible to read a bunch of messages and then remember everyone’s availability, doctor’s appointments, holiday requests, and more. Using this uncertain or even wrong information into the roster is a headache! And of course, this leads to uncovered shifts, lower productivity, higher turnover, and less satisfied clients. But leveraging communication tools integrated within the scheduler allows you to accurately keep track of all relevant pieces of information in real time.

Sirenum is an end to end workforce management solution, able to manage all of this and much more on a single platform. If you want to learn more about how Sirenum is already helping some of the biggest employers in the world, request a demo of Sirenum today!

January 31, 2018

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Sirenum Launches Sirenum Clock for BYOD Hardware Time Capture and Site Access

New BYOD Solution Cuts Hardware Time Capture and Site Access Costs by Up to 90%

London, UK–Sirenum, the leading UK-based providers of technology solutions for innovative temporary staffing agencies, is proud to launch Sirenum Clock, a BYOD (bring-your-own-device) solution for hardware time capture and site access. 

Temp agencies that provide staff to work sites where access is controlled have long struggled to cost-effectively capture time and attendance while meeting client standards for site access. Expensive solutions for hardware time capture were often difficult to integrate with while hurting the bottom line of the agency or end client, and sometimes both. With modern hardware punch clocks costing well over £1,000/year with few advantages over old-fashioned punch clocks, many agencies and their end clients still rely on paper timesheets to calculate pay.

But Sirenum Clock changes the calculus. With a simple combination of an NFC-capable phone and a specially designed version of MySirenum built to manage the time capture and site access process, Sirenum Clock is easy to use for agencies, sites, and workers, with limited infrastructure requirements and at a fraction of the cost of traditional hardware solutions.

“When we launched Sirenum, we decided that our primary goal was to streamline the management of staff with whatever technology we can build. Our Sirenum software platform, including the MySirenum family of mobile apps, is obviously the most powerful component. But we also understand the value of hardware in the right use cases,” said founder and CEO Benjamin Rubin. “With Sirenum Clock, we’re transforming the way our clients and their clients think about managing time capture and site access.”

Sirenum Clock has already been in beta use at multiple Sirenum client sites since late 2017 and the company is announcing its availability at the 2018 Recruitment Agency Expo London.

“As a company, we are laser-focused on innovation in dynamic workforce management, and time capture and site access are areas ripe for innovation” added Joshua Pines, co-founder and director of corporate development and marketing. “Delivering a BYOD solution is exactly the kind of innovation our clients and their sites and clients need right now and we’re thrilled to launch it at a prestigious and innovative industry event like the Recruitment Agency Expo.”