February 22, 2018

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The Four Worst WFM Mistakes to Avoid We Hear From the Industry

Virtually every employer we meet is in need of business transformation. While changing established processes in an organisation isn’t easy, adopting a modern workforce management (WFM) solution like Sirenum drives an increase in productivity and profitability after just a few months. But what’s really remarkable is how tightly these employers hold onto existing processes that frankly, make little to no sense. So we wanted to share some of the worst ideas we’ve come across. Do any of these sound familiar?

1. Whiteboards

Some of the people that we talk to are currently using whiteboards to manage their dynamic workforce. While that may make sense for teams of 20-30 people, what can we say about it when it’s for teams of 4,000+?! Sure, anyone can see what’s written on it, plus it’s easy to use and easy to understand. But let’s not forget about the major drawback: it gets erased with a simple wipe! Having your roster sorted is not just useful for day to day operations, but it’s also crucial for analysing different parameters. Which ones? The buying behaviour of each of your clients, the historical records of the hours worked by your team, the usual amount of hours spent in a specific shift, and more. This information is crucial, but don’t forget other things that will be missing from your messy whiteboard: risk management, health and safety requirements for a job, your workers’ historical preferences and requests…the list goes on and on.

2. Corkboards


Some managers want to innovate and decide to make information clear and available to everyone in the team by printing a table and hanging it on a corkboard. Expecting your dynamic workers to be aware of this information is simply madness, since they don’t work during office hours only, and they may live far away from the offices. That’s why the solution seems clear to some managers: phone calls, all the time, all day. So many office positions in young temporary job agencies are filled with people in charge of making phone calls to communicate shifts to their workers. When oranisations leverage this “strategy,” we generally see frustrated teams, high turnover and low quality operations, resulting in client unhappiness. Leveraging modern communication tools unified with scheduling software can quickly simplify things for management, as well as improving effectiveness and profitability. Having the information available at all times in their phone also empowers and engages your workers.

3. Spreadsheets

Some small temporary recruitment agencies start their journey by using a spreadsheet to assign openings to workers. And since some spreadsheet systems nowadays allow users to work together online on the same spreadsheet in real time, some may think this is a great idea. But there are so many things that can and will go wrong. For example, when using something like Google Sheets, your information is isolated from other systems. So you still need to manually enter all the information again in other programs to perform other important tasks like payroll. Useful tools like geofencing or live time and attendance tools are detached from roster information if you’re simply using spreadsheets. Making sure your workers are compliant or have the right-to-work is also impossible to verify if you’re using this method. And don’t even get us started on what spreadsheets do for GDPR! Last but not least, a spreadsheet doesn’t allow you scale your business, since it is simply not sustainable for large workforces. Once you reach 150 or so workers, they just can’t handle the complexity. Yes, it’s true: spreadsheets are keeping your business from growing!

4. WhatsApp

WhastApp, Facebook, Instagram… you name it. Important communications for your team shouldn’t rely only on social tools that most workers use for fun, or don’t use at all! We’ve been amazed by how many businesses we meet are managing their teams with these tools.  They’re used mainly to know their team’s availability, making it really hard for managers to make sense of what’s really going on with their staff. Even for the smartest person out there, it is not possible to read a bunch of messages and then remember everyone’s availability, doctor’s appointments, holiday requests, and more. Using this uncertain or even wrong information into the roster is a headache! And of course, this leads to uncovered shifts, lower productivity, higher turnover, and less satisfied clients. But leveraging communication tools integrated within the scheduler allows you to accurately keep track of all relevant pieces of information in real time.

Sirenum is an end to end workforce management solution, able to manage all of this and much more on a single platform. If you want to learn more about how Sirenum is already helping some of the biggest employers in the world, request a demo of Sirenum today!

January 17, 2018

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Sirenum is Taking Europe’s Recruitment industry into the 21st Century

Europe, get ready for the next phase of the auto-fulfillment and self-service recruitment revolution!

London, UK–Sirenum, the leading global provider of cloud-based workforce management technology to temporary recruitment agencies, is proud to announce the kickoff of one of the most ambitious and innovative digital transformation staffing projects ever implemented.

One of the largest recruitment agencies in the world has chosen Sirenum to lead their business into the 21st century. During the kickoff, the CEO of the leading temp agency told the team, “Sirenum will transform our business.” The project manager for the implementation added that, “in 25 years in the industry, Sirenum is the only true game changer I have seen.” The top-5 global agency will be leveraging Sirenum scheduling and monitoring tools across its temporary workforce of more than 13,000 workers.

The agency selected Sirenum primarily for its proven return on investment, as the Workforce Management (WFM) solution of choice for four of the world’s top twenty recruitment agencies. A recent analysis performed by a leading recruitment agency shows an increase in gross profit of £1,000 per consultant per month, alongside a fill ratio increase and a massive time-to-fill decrease. This data was proven after only three months using Sirenum.

“We are proud to spearhead the digital revolution of the recruitment industry. In the age of disruptive technology, Sirenum was chosen because of its ability to enable agencies to adapt and grow in an ever-competitive environment,” Sirenum CEO and Founder Benjamin Rubin says. “Sirenum is the system of choice of the largest players on earth, providing value across diverse sectors such as education, nursing, construction, and light industrial. Sirenum is attractive to both large players with multiple divisions, and boutique agencies specialising in one sector.

“We are really excited about our progress on the Continent, with this new client as well as with our numerous partners based or operating there,” Co-founder and Director of Marketing and Corporate Development Joshua Pines added. “We are well positioned to help agencies and other employers of dynamic workforces all across Europe, helping them increase revenue, while also dramatically improving operations with clients, workers, and their own employees.

About Sirenum: Sirenum powers the dynamic workforce. As the leading global provider of cloud-based workforce management technology to temporary staffing agencies, Sirenum provides transformational technology to innovative employers, streamlining the management of tens of thousands of workers across the UK, Europe, and the USA, including organisations in the government, transport and logistics, care, and security and events verticals. To learn more about Sirenum solutions, please visit www.sirenum.com.
Contact: Joshua Pines, Director of Marketing and Corporate Development, josh.pines+PR@sirenum.com