November 5, 2018

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Sirenum Launches Briefings to Simplify Dynamic Worker Training and Notifications

Contextual Training for Hourly Workers Drastically Improves Performance and Compliance

London, UK–Sirenum, the leading UK-based provider of technology solutions for innovative temporary staffing agencies, is proud to announce the launch of Sirenum Briefings, a new tool for building, distributing, and managing training and notifications for dynamic workers. Sirenum Briefings

Temp agencies and other employers of dynamic workers often struggle to distribute notifications or training to their workers, who usually lack traditional technology means for accessing them. Because most elearning tools are built with desk workers in mind, they fail to take these challenges into account.

That’s why Sirenum built Briefings. An additional module in the Sirenum product, Briefings allows internal management teams to easily build everything from simple one-line notifications to more sophisticated employee training and then distribute these briefings to the relevant workers. The briefings can be designed and their distribution filtered by job type, job site, client, or a number of other variables. This ensures that the right briefing is going to the right person. Then, management can easily track responses and Sirenum will automatically leverage that information to refine schedules. Finally, because like the rest of the Sirenum platform, it’s built on Salesforce Lightning, every step in the process is fully audited.

“Sirenum has always been about getting the right people to the right place at the right time and paying them the right amount,” said founder and CEO Benjamin Rubin. “In my years managing a temp agency, one of the hardest parts of that equation was getting the right information to those workers as well. With Sirenum Briefings, we’ve made it so simple to get the word out, and confirm when a worker has acknowledged it–the confidence it brings in knowing you’ve got the right people on the job is priceless.”

Sirenum Briefings has already been in beta use with multiple Sirenum clients this year. It is now generally available to all Sirenum clients and prospects as an add-on module.

“Dynamic workers have been overlooked for years from a technology perspective,” added Joshua Pines, co-founder and director of corporate development and marketing. “The Sirenum platform has aimed to change that from the beginning and Sirenum Briefings continues with that mission.”

November 15, 2017

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5 Things You Should Know About Your Dynamic Workers

1. Dynamic workers need to be treated equally

It’s not just that they want it–by law they require it. In the UK, an agency worker is entitled, among others, to receive at least the National Minimum Wage and the statutory minimum length of rest breaks and holidays. Dynamic workers must also be allowed to use the company canteens, transportation pick-up services and other services that permanent workers may use.

workers canteen

2. They are brand ambassadors

Treating your temporary workers with respect is something we shouldn’t be reminding you to do, but going beyond their expectations can be beneficial for your business strategy. If they like working with you, it’s more likely they will talk about your products or services and will recommend them to their friends and their acquaintances.

Dynamic workers with friend

3. Their feedback is precious

Whether you are a staffing agency that send workers to work to your client’s facilities or you manage dynamic workers in-house, you should really value your staff’s feedback. If you are a staffing agency, they can tell you about certain job-related requirements that your client may not communicate but are important to perform the job. This information gives you the opportunity to brief your candidates to excel above competition in the future. If you occasionally hire dynamic workers in-house, you must consider their comments and feedback, since they come with a fresh pair of eyes to quickly detect inefficiencies and improve your operations.

manager hearing feedback from dynamic worker

4. Dynamic workers want to have control

A typical agency worker likes the flexibility they have when it comes to choosing their availability and applying to the jobs or gigs they are interested in. They appreciate being dynamic workers. Empowering them with the ability to have their work-related information accessible at their fingertips will significantly increase their engagement with your business. Leveraging cloud and mobile technology allows your dynamic workers to instantly feel they belong to your team. Some forward-thinking agencies already use modern shift broadcast systems like F3, or allow their candidates to swap shifts in-app with manager approval.

Dynamic worker using phone app

5. They bring new skills to your team

Having new people in your team is always beneficial if you are looking to address a temporary challenge. It’s not only a clever choice to face a seasonal peak demand, but also to quickly incorporate skilled employees for a business transition or arduous temporary projects. Consider the different talents your candidates bring to your team. Leveraging a temporary agency can be a great resource to find permanent hires for your organisation too! Even in the staffing business, you may find a candidate with relevant skills to help your business from the inside.

dynamic workers waitress

These are just some of the things you should know about your dynamic workers. They help you face your operational challenges, so make sure you keep them engaged with your business! Contact Sirenum today if you want to better manage your dynamic workers.

October 3, 2017

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Sirenum Defines Five Key Values for Today’s Temp Agencies

London-based workforce management vendor announces new campaign to educate market on the benefits of improved worker engagement, streamlined scheduling, increased mobility, faster payroll processing, and expanded staff monitoring.

Birmingham, UK–Sirenum, the leading UK provider of cloud-based workforce management to the temp agency market, announced its latest educational campaign, “How to Become a Staffing Superhero.” The campaign, which launched today to coincide with the launch of the Recruitment Agency Expo in Birmingham, will highlight how innovative staffing agencies in the temp market will need to behave in the era of the gig economy.

The Staffing Superhero campaign focuses on a team of superheroes and their strengths to communicate the importance of five key areas: improved worker engagement, streamlined scheduling, increased mobility, faster payroll processing, and expanded staff monitoring.

“We talk to agencies every day. No matter the industry or size of agency, our conversations always seem to come back to these five areas,” said Benjamin Rubin, CEO and Founder of Sirenum. “So we set out to determine what we could learn from these businesses and how technology can help, and we’ve synthesised that into something they could all benefit from.”

Staffing agencies looking to learn more can visit staffingsuperhero.com and keep their eyes open for a series of white papers, webinars, and other materials to help them get the most out of their efforts to become staffing superheroes.

Contact: Joshua Pines

March 17, 2017

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Why Your Staff Needs a Mobile App…and You Do Too

In today’s economy, there is a huge (and growihourly worker mobile appng!) number of hourly workers that need to be better managed and also need to be more engaged. This is what we call the hourly revolution. In the US and UK alone, there are more than 100m hourly workers. And they are the fastest growing segment of the labour market in the western world. They are the dynamic workforce. Our large agency clients know this situation well. They see the opportunity of helping clients manage these hourly workers. They also see the potential threat of the gig economy and know they have to streamline their operations. They need new means of communication and engagement tools. They have to adapt to better engage candidates and workers. This means that these employers now require advanced staff management solutions.

It’s all quite obvious, if you think about how we operate in the information era. We open an app and we get an Über ride in minutes. We talk to our family and friends via any of the messaging apps there are in the market. We hire a place in seconds to stay abroad over the weekend. We can even buy groceries, clothing or gadgets and get them delivered, sometimes in the same day. We have become a quick, impatient society. We want things now, we want to be in charge of what’s going on. That’s why innovative companies are starting to leverage the latest generation of workforce management platforms with mobile apps to better engage with their staff.

It makes sense for workers. They can work how, when and wherever they want. They can request days off or even swap shifts with others. They can have their upcoming schedule and pay slip at their fingertips, getting reminders of when to leave home and maps to the work site. This type of technology increases worker satisfactions, without burdening in-house management. 

And these modern staff management mobile apps are unified with fully automated staff management platforms like Sirenum. This allows management to have full control of key staff management processes, including health and safety compliance and monitoring systems that ensure that staff arrive on time–and management can quickly find replacements if not–to improve client satisfaction. This is the latest generation of workforce management software. It is already helping leading employers save up to 4% of their cost of labour, due to time savings, increased productivity, and decreased employee turnover.

February 17, 2017

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Five Reasons Why Using a Spreadsheet for Employee Scheduling Doesn’t Cut it Anymore

1. Your Information Isn’t Easily Accessible

When you have a staffing business you know how important it is to have up-to-date information on your workers’ skills, where they’re needed for work and when. A spreadsheet is the spreadsheets-dontworkway many companies decide to start, thinking that information will be accessible to everybody at all times. But it’s not. Even with the right setup, spreadsheets are not easily shared or viewable online. Google’s G Suite Spreadsheets have helped close the gap because of their version control and ease of access, but the information is still in isolation–it lives only within G Suite. That means you still have to manually input every piece of information about your workers, setting up their working times and of course transferring this information to payroll and invoicing. Compliance and monitoring of hours are not even possible within spreadsheets. Prior to using Sirenum, one of our clients maintained a set of seven distinct spreadsheets just to keep track of overtime and fatigue. And still was in regular violation of industry guidelines and at risk of significant fines on a monthly basis.

2. You Can’t Scale Your Business

If you manage your own business, growing it is probably the single biggest thing that keeps you up at night. As you grow, you need to hire–and manage!– workers in order to meet a growing demand. Thinking about managing even a couple hundred workers gives some agencies a terrible headache, even when it’s clearly the right thing to do for efficiency and profitability. Creating and maintaining a worker skills and permits database is of course crucial to know who is suitable for each job. But of course using this information is not easy, specially for handling dozens or even hundreds of workers. Going back and forth between databases and spreadsheets is tedious and extremely time consuming. And there’s only a certain amount of information that your managers can retain in their memory in order to set up their people’s schedules. When you’re talking about big numbers, this system just can’t work–it needs automation.

3. You Don’t Actually Know What’s Happening

Success in staffing is not easy. Servicing–and keeping!– big clients can be challenging. Being able to provide accurate information to your clients is a must if you want them to choose you over your competitors. How many hours exactly have your employees actually worked? How many arrived late? Were you able to provide a last minute replacement somebody was arriving late? These are the type of valuable reports that you can sell to your prospects when you have an automated system. Transparency is a game changer. Many of our staffing clients even include service level commitments in their RFP responses.

4. Your Employees Aren’t Engaged

What’s your employee retention like? We often see agencies that are drowning because they can’t retain staff–both temps and in-house operations. Temps often can’t even choose their availability without risking their job! Managers usually find their job really tiring as they need to work really long hours doing repetitive manual work that bores them. If this sounds like your agency, you need a better tool for communications and cooperation. Modern workforce management tools allow candidates to communicate their availability through a mobile app. Managers can learn about it straight from their scheduling view. With an automated system, many organisations have saved up to a third on routine recurring tasks, allowing managers to focus in managing, staying engaged and performing better. On the temp side, both shift coverage and health and safety improve significantly with an engaged workforce.

5. You And Your Team Are Immobile

Most software used by agencies today is still based on an old paradigm. Whether it’s Y2K-era technology built on top of an ERP or even first generation SaaS workforce management software, these tools do not properly take advantage of leveraging data in the cloud or via a mobile device. Cloud-based workforce management solutions allow you to work from when, where, and how you want to. This means that as a manager you can easily see what is going on with your people, even if you decide to work from home, or the beach. This also means that temps can see their shifts, timesheets, and even pay stubs on their mobile device, lessening the burden of communications on your operations teams while making life easier for your temps.

February 19, 2016

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Sirenum Updates Staff Management Platform

Sirenum Update Delivers Enhancements to Mobile Scheduling, Payroll, and More

We are proud to announce that we released an update to our industry-leading staff management platform earlier this month, greatly expanding our mobile capabilities, while extending and refining other scheduling and payroll features and functionality. You can find more details below.

Mobile Scheduling
Scheduling is now mobile-friendly! Mobile browsers are now automatically detected, delivering a mobile-friendly layout, including support for contextual menus with an extended tap.
Other scheduling changes
  • Open shifts has been updated with improved searching and staff selection
  • Automatic click-to-call integration with Skype and other VOIP software from within the Scheduling UI
  • Increased flexibility in supporting employee requests
Payroll
  • Improved timesheet entry process
  • Improved shift approval process
  • Increased support for attachments
Others
  • Improved shift invitation and acceptance process
  • Enhanced auditing functionality within the Client Console
  • Increased granularity for Minimum Staffing Level for weekends