November 15, 2017

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5 Things You Should Know About Your Dynamic Workers

1. Dynamic workers need to be treated equally

It’s not just that they want it–by law they require it. In the UK, an agency worker is entitled, among others, to receive at least the National Minimum Wage and the statutory minimum length of rest breaks and holidays. Dynamic workers must also be allowed to use the company canteens, transportation pick-up services and other services that permanent workers may use.

workers canteen

2. They are brand ambassadors

Treating your temporary workers with respect is something we shouldn’t be reminding you to do, but going beyond their expectations can be beneficial for your business strategy. If they like working with you, it’s more likely they will talk about your products or services and will recommend them to their friends and their acquaintances.

Dynamic workers with friend

3. Their feedback is precious

Whether you are a staffing agency that send workers to work to your client’s facilities or you manage dynamic workers in-house, you should really value your staff’s feedback. If you are a staffing agency, they can tell you about certain job-related requirements that your client may not communicate but are important to perform the job. This information gives you the opportunity to brief your candidates to excel above competition in the future. If you occasionally hire dynamic workers in-house, you must consider their comments and feedback, since they come with a fresh pair of eyes to quickly detect inefficiencies and improve your operations.

manager hearing feedback from dynamic worker

4. Dynamic workers want to have control

A typical agency worker likes the flexibility they have when it comes to choosing their availability and applying to the jobs or gigs they are interested in. They appreciate being dynamic workers. Empowering them with the ability to have their work-related information accessible at their fingertips will significantly increase their engagement with your business. Leveraging cloud and mobile technology allows your dynamic workers to instantly feel they belong to your team. Some forward-thinking agencies already use modern shift broadcast systems like F3, or allow their candidates to swap shifts in-app with manager approval.

Dynamic worker using phone app

5. They bring new skills to your team

Having new people in your team is always beneficial if you are looking to address a temporary challenge. It’s not only a clever choice to face a seasonal peak demand, but also to quickly incorporate skilled employees for a business transition or arduous temporary projects. Consider the different talents your candidates bring to your team. Leveraging a temporary agency can be a great resource to find permanent hires for your organisation too! Even in the staffing business, you may find a candidate with relevant skills to help your business from the inside.

dynamic workers waitress

These are just some of the things you should know about your dynamic workers. They help you face your operational challenges, so make sure you keep them engaged with your business! Contact Sirenum today if you want to better manage your dynamic workers.

October 31, 2017

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Temporary Staffing for Dummies: A Six Point Plan for Recruitment Success

Temporary staffing can be ridiculously busy at times, leaving you with little to no time to analyse whether your staff and workers stay engaged while keeping client satisfaction high. If you’re constantly buried in paperwork and can’t keep your hands off the phone, you’re probably desperate to make your operations smoother. Here’s a checklist that you can refer to regularly to make sure your foundation stays strong as you grow your business.

Have your recruitment roadmap clear ✔️

When your operations ultimately rely on your workers, it is essential to be up on industry trends. These will depend on the industries you serve. Some organisations have a higher demand during the summer, others experiment a shortage in the colder months. You may have clients that often have unexpected staffing needs. Knowing your clients’ recruitment challenges is always key.

temporary staffing business roadmap sirenum

Know your industry ✔️

When trying to excel in a specific industry, you need to know what your clients really want. Research should be a priority if you want to know what everyone expects of your staff. Listen to your clients and candidates carefully. You’re responsible for knowing the skills, documentation, and permits your workers need to perform the job. Make sure this information is updated in your system and interacts with your rostering software. If you operate in temporary staffing, it’s unrealistic to expect that everyone in you company knows what every type of job entails so you need help from your technology to make that easier.

Engage your workers with a strong company culture ✔️

If you are in the temporary staffing industry, you know how tedious finding the right candidates can be. You need to make sure you keep the good staff you have. And pay is not the only thing that your workers really want. Communication, however, is key regardless of your size or industry. Empower your staff with the right tools to keep the conversation going. Leverage cloud and mobile technology to maximize your efforts towards engaging and ultimately retaining your workers.

happy team

Transparency is a must ✔️

If you operate in a crowded industry, you want your clients to stay with you. You want to make sure they feel they are in control and that they can rely on your organisation. You need to provide them with enough information. But you also want to perform your best so they know you are trustworthy. Again, knowing your operations is key, and knowing when your workers are running late or are sick, can allow you take prompt action while increasing your client’s satisfaction.

Know your strengths and weaknesses✔️

You have to constantly analyse how can you do better to your workers and clients. Make sure to keep records of specific challenges and achievements, so you can work on what’s wrong and effectively communicate your improvements. Set your goals for the short and long term, and celebrate with your workers when you succeed.

Keep your employees happy ✔️

We constantly meet temporary staffing agencies trapped in a cycle of high turnover. If you are looking to succeed in the long term, you want your workers to commit and stay with you as you grow your business. Make sure you make their jobs easy by providing them with the right workforce management tools. When they work in a mindful environment, their knowledge increases and their stress reduces, making it possible to focus on higher value tasks to constantly improve your operations.

temporary staffing employees engagement