November 5, 2018

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Sirenum Launches Briefings to Simplify Dynamic Worker Training and Notifications

Contextual Training for Hourly Workers Drastically Improves Performance and Compliance

London, UK–Sirenum, the leading UK-based provider of technology solutions for innovative temporary staffing agencies, is proud to announce the launch of Sirenum Briefings, a new tool for building, distributing, and managing training and notifications for dynamic workers. Sirenum Briefings

Temp agencies and other employers of dynamic workers often struggle to distribute notifications or training to their workers, who usually lack traditional technology means for accessing them. Because most elearning tools are built with desk workers in mind, they fail to take these challenges into account.

That’s why Sirenum built Briefings. An additional module in the Sirenum product, Briefings allows internal management teams to easily build everything from simple one-line notifications to more sophisticated employee training and then distribute these briefings to the relevant workers. The briefings can be designed and their distribution filtered by job type, job site, client, or a number of other variables. This ensures that the right briefing is going to the right person. Then, management can easily track responses and Sirenum will automatically leverage that information to refine schedules. Finally, because like the rest of the Sirenum platform, it’s built on Salesforce Lightning, every step in the process is fully audited.

“Sirenum has always been about getting the right people to the right place at the right time and paying them the right amount,” said founder and CEO Benjamin Rubin. “In my years managing a temp agency, one of the hardest parts of that equation was getting the right information to those workers as well. With Sirenum Briefings, we’ve made it so simple to get the word out, and confirm when a worker has acknowledged it–the confidence it brings in knowing you’ve got the right people on the job is priceless.”

Sirenum Briefings has already been in beta use with multiple Sirenum clients this year. It is now generally available to all Sirenum clients and prospects as an add-on module.

“Dynamic workers have been overlooked for years from a technology perspective,” added Joshua Pines, co-founder and director of corporate development and marketing. “The Sirenum platform has aimed to change that from the beginning and Sirenum Briefings continues with that mission.”

August 29, 2018

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Does my Agency Need an App for Workers?

Who isn’t glued to their mobile phone all the time? We are attached to our smartphones and they have become the primary tool we use to entertain ourselves, to book appointments, meet friends and more and more, to organise our work. Recent studies show that the Britons spends almost 2.5 hours a day on their smartphones. And the proliferation of productivity apps is transforming the way the white collar workforce gets things done. So it makes sense that your dynamic workers can also benefit from their smartphone to significantly improve productivity and engagement with your company. Do you know how an app for your dynamic workers can actually make your business more profitable?

Managing availability

It’s time you offer your temp workers some quality of life. Managing their availability within a mobile app offers your dynamic workers the ability to better organise their own lives. This way, they can let you know when they want to work, or whether they need to take days off. What’s in for you? This valuable information will save you from reaching out to candidates that are not ready, willing, or able to work, and will clue you in on eager workers.

Seeing upcoming shifts

“What’s my schedule look like?” It’s a typical question among dynamic workers. No wonder why, working at different times or locations every week or even every day can be confusing, and no one should have to remember that information by heart. Having such information at their fingertips and using handy push up notifications or reminders–just like we all do with our personal day-to-day schedule!–can help your dynamic workers put their minds to better use, like excelling at their jobs. This will also significantly reduce the number of calls and texts your teams will have to field, so that your consultants can focus on operations.

Dynamic worker using smartphone

Reducing time to fill

Time to fill is the amount of time spent by an agency from the moment they receive a staffing request from a client until they allocate those positions to candidates in their pool. Obviously, the shorter this time the better, as time spent on the phone by consultants could be put to better use. The latest generation of mobile apps for dynamic workers can help you fulfil your requirements in as little as eight (8!) seconds, with no phone calls involved. Only suitable candidates receive a notification about a shift opening, and the fastest ones can accept the shift with just one tap.

Enabling mobile time and attendance

Time and attendance can be easy with dynamic worker apps. Enabled with GPS technology, these apps allow the worker to clock in and out of their work location, instantly and with just a simple tap. A perfect alternative to the expensive time and attendance devices that require upkeep and cooperation among venues, agencies, and end client employers.

Woman clocking in and out

Engaging your workers with your business

As the brilliant communication tools they are, dynamic worker apps also provide useful information to your workers like their timesheet data and their previous shifts. All in all, these tools allow your dynamic workers to gain control over their work life, making them feel more engaged with your agency. And of course, a happy employee is a more profitable and efficient employee.

But wait… Do I need to develop my own app?

Why would you do that? Some of the biggest staffing agencies in the world trust the experts to do this. No need to reinvent the wheel! Leveraging tools like MySirenum offers your company the advantages of years of experience and support, plus a broad understanding of the entire employment market, which has allowed us to build an app that can handle just about every employment scenario.

June 12, 2018

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Four Crucial Ways to Manage Complex Workforces in Hospitality Staffing

There was a time when managing a dynamic workforce in the hospitality staffing industry was done with rudimentary tools like spreadsheets, whiteboards or even pen and paper. Staffing agencies focused on that industry have since realised that in order to grow their businesses they needed to invest in real technology to streamline the management of their workforce. As Yuval Noah Harari argues in the bestseller Homo Sapiens, “Most people can neither intimately know, nor gossip effectively about, more than 150 human beings.” So once an agency (or a department within an agency) crosses that threshold, especially in a complex environment like hospitality, effective technology is a must.

At the end of the day, for an agency to grow, their processes need to become more efficient, and consultants need to manage a larger number of dynamic workers without working 15 hours a day. And while some agencies think that an out-of-the-box scheduling tool can do a good enough job, their usefulness is limited to simpler work environments. Yes, with these tools you can manage more than the magical 150 figure, but you won’t be able to tackle the environment typical in the hospitality industry–a wide variety of workers, with complicated payment terms, variable shift patterns, and multiple skills, all across multiple sites.

Because when your agency is growing, you want to manage that growth, aligning business expansion with worker engagement and client satisfaction.

If you can relate to what we’re saying, these are some tools and technology that your hospitality agency will need to use to manage these complex workforces. While some can seem too futuristic or even impossible, these methods are all already operating and deploying tens of thousands of dynamic workers in the world as we speak.

Automatically Find the Best Candidates

When you receive a requirement from a client, it can be overwhelming to select suitable workers from your pool of 10,000 or even 100,000. But today’s modern dynamic workforce management platforms automate the process of finding the best candidates, so consultants don’t need to rely on memory or spend hours looking through realms of data.

How is this accomplished? By automating the fetching of workers data such as qualifications, proximity, preferences, payment terms and custom requirements, connected to the back-end of the scheduling tool. With just a click, you can view the most relevant candidates, sorted by percentage of match, and when you’ve decided on the right worker, send an invite to the shift with a single click.

Hospitality Staffing HR records into scheduling

Broadcast Shifts

But what if I told you that it could also be easy for even bigger sets of requirements? Leading staffing agencies are already using shift broadcasting tools that allow sharing openings will all relevant workers matching the job criteria. Your best suited dynamic workers get a notification on their mobile app with the details of the gig and they can accept the shift in seconds, wherever they are, while you see how client requirements get fulfilled automatically.

F3 by Sitenum for Hospitality Staffing

Track Worker Time and Attendance Digitally

One of the things that can really make your hospitality staffing business hum is the expediency with which you process payroll. Site managers that control time and attendance are no longer needed with modern mobile apps. These apps expedite the process of checking in/out and even confirming attendance in advance for better peace of mind, while providing accuracy and transparency to the invoicing and payroll processes.

Alternatively, modern technology can manage access control for work sites, where the time and attendance of all workers can be tracked without impacting regular processes. All of these translate into fewer human errors by eliminating double data entry, thus driving substantial savings. Tools like these offer greater accuracy to clients and workers while easing invoicing and payroll processes.

Sirenum Clock to manage time and attendance

Leverage Mobile Communications

With mobile phones an essential part of everyone’s life, it’s obviously the right idea to leverage them as the great communication tools they are. Modern workforce management mobile apps simplify communications between consultants and candidates. They provide information to the dynamic workers about their upcoming shifts and offers payslip views at their fingertips. The workers can communicate their availability and request time off with just one click.

This technology integrates with the agency’s systems, enabling easy time and attendance inputs and simplifying HR compliance and payroll accuracy. On the worker’s side, having a greater understanding of their work schedule allows them to better plan their personal schedules. Plus, with reminders, maps and contact tools built in, it’s practically impossible to miss a shift. Leading hospitality staffing agencies manage their dynamic workers with mobile tools that also work without internet connections, using SMS communications if needed, all on a single platform.

Hospitality Staffing Worker checking her phone

 

As a pioneer in dynamic workforce management, Sirenum offers all of these tools and more to our hospitality staffing clients. For more information on how Sirenum solutions can help you in any of these areas, please visit sirenum.com/hospitality.

March 20, 2018

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Sirenum Gets a Makeover

We here at Sirenum are very proud of the fact that we crank out product improvements with regularity, ensuring the latest and greatest is available for all our clients. It’s a tough job for our development team but here we are, with more than 80 releases of the product having gone live since 2015.

But one thing we had shied away from for much of that time was our user interface. As you may know, Salesforce has been heralding a new user interface called Lightning for many years, and we were waiting for it to be fully (or at least close to fully) baked. As a Salesforce ISV, we task our development and product teams with leveraging the best bits of Salesforce while building out our functionality to provide the best features and user experience for dynamic workforce management. So when Salesforce finally let the reins off Lightning, we were thrilled with the opportunity to modernise our look and feel.

Over the past few months, we’ve been working towards finalising that new look–it won’t be completely finished until Salesforce finishes some parts of the new Lightning experience–and we’re very excited to share the results of that work. You may have actually already noticed this new look by the time you read this, as we’ve updated all our screen shots. We are confident this new UI is easier to use and easier on the eyes. Below are some highlights–each image is a screen shot of a different Sirenum module and you can click the image to read more about that module:


Financial

January 31, 2018

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Sirenum Launches Sirenum Clock for BYOD Hardware Time Capture and Site Access

New BYOD Solution Cuts Hardware Time Capture and Site Access Costs by Up to 90%

London, UK–Sirenum, the leading UK-based providers of technology solutions for innovative temporary staffing agencies, is proud to launch Sirenum Clock, a BYOD (bring-your-own-device) solution for hardware time capture and site access. 

Temp agencies that provide staff to work sites where access is controlled have long struggled to cost-effectively capture time and attendance while meeting client standards for site access. Expensive solutions for hardware time capture were often difficult to integrate with while hurting the bottom line of the agency or end client, and sometimes both. With modern hardware punch clocks costing well over £1,000/year with few advantages over old-fashioned punch clocks, many agencies and their end clients still rely on paper timesheets to calculate pay.

But Sirenum Clock changes the calculus. With a simple combination of an NFC-capable phone and a specially designed version of MySirenum built to manage the time capture and site access process, Sirenum Clock is easy to use for agencies, sites, and workers, with limited infrastructure requirements and at a fraction of the cost of traditional hardware solutions.

“When we launched Sirenum, we decided that our primary goal was to streamline the management of staff with whatever technology we can build. Our Sirenum software platform, including the MySirenum family of mobile apps, is obviously the most powerful component. But we also understand the value of hardware in the right use cases,” said founder and CEO Benjamin Rubin. “With Sirenum Clock, we’re transforming the way our clients and their clients think about managing time capture and site access.”

Sirenum Clock has already been in beta use at multiple Sirenum client sites since late 2017 and the company is announcing its availability at the 2018 Recruitment Agency Expo London.

“As a company, we are laser-focused on innovation in dynamic workforce management, and time capture and site access are areas ripe for innovation” added Joshua Pines, co-founder and director of corporate development and marketing. “Delivering a BYOD solution is exactly the kind of innovation our clients and their sites and clients need right now and we’re thrilled to launch it at a prestigious and innovative industry event like the Recruitment Agency Expo.”

April 19, 2017

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Sirenum Announces F3, The Fastest Way to Place Temporary Workers

London-based Software Platform Helps Leading Global Agency Place Substitute Teacher in Just 31 Seconds

Sirenum, the leading global provider of cloud-based workforce management technology to temporary staffing agencies, is proud to announce the availability of F3 by Sirenum, the fastest way to place temporary workers. F3 allows recruitment consultants and operations professionals at staffing agencies to broadcast openings and get confirmations from workers faster than ever before. F3 is now generally available to all Sirenum clients along with a slew of new features also included in the 27 March release.

The launch of Fcoincides with the end of Sirenum’s best performing quarter to date. The company, which launched in 2013, secured agreements with three of the top 20 global agencies–including two of the top five–in the first three months of 2017. It also coincided with the launch of Sirenum at the largest of those agencies. Within one day of using the system, a substitute teacher was placed in just 31 seconds, an improvement of well over 1,000% over previous placements.

“We’re thrilled to bring F3 to the agency market,” said Benjamin Rubin, Sirenum’s CEO. “Prior to founding Sirenum, I spent nearly a decade in temp agencies, and nothing was more frustrating than the unnecessary delays of placing a temporary worker, especially in industries like education and transport. It impacts literally every person in the value chain–the agency, the workers and the clients. F3 is a revolutionary step for the industry that will transform the way agencies place and manage workers.”

Sirenum is in the process of rolling out F3 to its clients, and their excitement is palpable.

“We can’t wait to get our hands on F3,” said Tom O’Shea, COO of Pro-Active Recruitment, a longtime Sirenum client. “We’ve already gained a ton of efficiency from the Open Shift functionality and expect F3 to drive a similar boost.”

Other product updates in this Sirenum release include the latest version of MySirenum, Sirenum’s revolutionary mobile app for workers and managers, available from both the Google Play Store and the Apple App Store. In addition, the release includes improved functionality for the Sirenum scheduling engine, advances for the Open Shift function, and significant developments in Sirenum’s invoicing and payroll engine.

About Sirenum: Sirenum is powering the dynamic workforce. As the leading global provider of cloud-based workforce management technology to temporary staffing agencies, Sirenum provides transformational technology to innovative temporary agencies, streamlining the management of thousands of workers across the UK, Europe, and the USA. Sirenum also streamlines staff management for organisations in the transport and logistics, care, and security and events verticals. To learn more about Sirenum solutions for staffing, please visit www.sirenum.com/staffing.
Contact: Joshua Pines, Director of Marketing and Corporate Development, josh.pines@sirenum.com.

March 17, 2017

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Why Your Staff Needs a Mobile App…and You Do Too

In today’s economy, there is a huge (and growihourly worker mobile appng!) number of hourly workers that need to be better managed and also need to be more engaged. This is what we call the hourly revolution. In the US and UK alone, there are more than 100m hourly workers. And they are the fastest growing segment of the labour market in the western world. They are the dynamic workforce. Our large agency clients know this situation well. They see the opportunity of helping clients manage these hourly workers. They also see the potential threat of the gig economy and know they have to streamline their operations. They need new means of communication and engagement tools. They have to adapt to better engage candidates and workers. This means that these employers now require advanced staff management solutions.

It’s all quite obvious, if you think about how we operate in the information era. We open an app and we get an Über ride in minutes. We talk to our family and friends via any of the messaging apps there are in the market. We hire a place in seconds to stay abroad over the weekend. We can even buy groceries, clothing or gadgets and get them delivered, sometimes in the same day. We have become a quick, impatient society. We want things now, we want to be in charge of what’s going on. That’s why innovative companies are starting to leverage the latest generation of workforce management platforms with mobile apps to better engage with their staff.

It makes sense for workers. They can work how, when and wherever they want. They can request days off or even swap shifts with others. They can have their upcoming schedule and pay slip at their fingertips, getting reminders of when to leave home and maps to the work site. This type of technology increases worker satisfactions, without burdening in-house management. 

And these modern staff management mobile apps are unified with fully automated staff management platforms like Sirenum. This allows management to have full control of key staff management processes, including health and safety compliance and monitoring systems that ensure that staff arrive on time–and management can quickly find replacements if not–to improve client satisfaction. This is the latest generation of workforce management software. It is already helping leading employers save up to 4% of their cost of labour, due to time savings, increased productivity, and decreased employee turnover.