November 6, 2018

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Why Briefing Your Dynamic Workers Matters and How To Do It Right

What are Briefings?

If you’re managing dynamic workers, you regularly speak with them throughout the day. Not only must you put the right workers to the right place at the right time, but often you also have to brief them on their work. Chances are, you’re also responsible for their health and safety, even if there’s a site manager.

A big part of pulling the right roster together is keeping track of skills, certifications, and leveraging tools like Sirenum to ensure they are up-to-date and relevant for the work being scheduled.

But sometimes you also need to share information in real-time, and be confident (read: have an audit trail!) that your employees have reviewed that information. For example, you may need your workers to accept terms and conditions or get a health and safety warning. If you’re in this situation, you probably spend way too much time calling, emailing, and meeting with your workers. Can you relate? Why has this been so hard? Keep reading.

  • Pop Quiz

Want to make sure your employees are on-the-ball? Maybe you want to ask them a couple questions about their tasks for the day before they get started. Of course, desk workers usually have access to e-learning modules via their intranet portals, but with dynamic workers, it gets more complicated.

  • Refresher

How about ensuring skills are relevant and ready to be used? Regardless of the type of job your workers are performing, they need to know what their exact requirements are: what their responsibilities are, to whom they report, etc. And you need an audit trail.

  • Stay Safe

As instructed by the UK Health and Safety Executive, “The employment agency and the employment business must take reasonable steps to identify any known risks concerning health and safety and satisfy itself that the end user has taken steps to prevent or control the known risks. This must be done before the work starts and must include obtaining… information from the end user….” So yeah, you’re ultimately responsible for your workers’ health and safety, and have to cooperate with your client to brief them on anything relevant to health and safety before they get started.

  • Onboarding

Dynamic workers are usually asked to do a wide variety of tasks, which may vary from shift to shift. This gives them (and you!) flexibility to get more work. Sometimes you need to train your workers to perform new processes, or onboard them at new sites or clients. This is as simple as reading some documentation and making sure they understand the workflow or what the job entails.

How to Do It

Briefing your workers is an important process. It can help them get up to speed quicker and even ensure their safety and security. From an agency perspective, briefing your staff makes you compliant with regulations and increase your employee engagement. It also increases client satisfaction.

Put together, all of these actions translate into higher revenues, lower compliance issues, and better lower compliance violations, and better employee engagement. However, it takes a great deal of time and effort, if like most employers, you rely on pen and paper. So, if you want to streamline this process with technology, you need to remember three key things:

  • Briefing results need to be available in context with employee data
  • Placing workers in your schedule should reflect briefing compliance, just as it does your other compliance rules
  • All briefings should be fully audited

It goes without saying that being in the cloud and mobile-friendly are key to adoption and data availability.

For more information, please visit our Briefings page.

 

October 15, 2018

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Introducing Sirenum University

Introducing Sirenum University

Sirenum University is a new, free way to learn Sirenum basics.

Sirenum University allows you to learn how to use the Sirenum workforce management platform, step by step. Get to know the different modules and capabilities of the system at your own pace. Easy to navigate and easy to understand. Sirenum University brings you the content that you are looking for to learn how to use Sirenum. Navigate the page to find relevant content, watch video tutorials and read articles to get the most out of your Sirenum experience.
Sirenum University multi-device animation

As many times as you need, wherever you are.

Did you ever wonder how to create new Skills in Sirenum or how to access your own User Settings? Now you can find quick answers wherever you are, regardless of your device. The content is easily accessible on the Sirenum University portal, in the form of short videos and articles that get straight to the point.

Woman using Sirenum University on a mobile device

Can’t you find what you’re looking for? Make suggestions!

The content you find at Sirenum University grows every month with new training solutions for you and your team. If you wish to learn any specific actions or features, contact us to submit your suggestions. Our customers are crucial as we determine the content you see on our site, so you can be sure the information on Sirenum University stays relevant and up to date.

 

September 7, 2018

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Announcing Sirenum’s Autumn Events Schedule

London-based workforce management vendor to appear in the US and Great Britain during the upcoming Autumn trade show season

London, UK–Sirenum, the leading UK provider of cloud-based workforce management software to the temporary staffing industry, is proud to announce its autumn 2018 trade show schedule, with presence at multiple Staffing Industry Analysts events, the world’s largest technology conference, and more.

Sirenum kicks off the event season attending Dreamforce on 25-28 September in San Francisco. Dreamforce is the largest technology conference in the world, and Sirenum is a Salesforce ISV. King Cheung, Director of Sales, will attend the show representing Sirenum.  Please contact King today to grab an open slot on his increasingly busy calendar!

 

Sirenum will be at booth F25 at the Recruitment Agency Expo, which is in Birmingham, 3-4 October. The show, the largest of its kind in the UK, is expected to be attended by recruitment agencies and industry representatives from the Midlands. Sirenum, which has sponsored three previous expos, is thrilled to return to the event. Free tickets are still available on the RAE website. You can book a live demo with one of our product experts here.

At virtually the same time, 4-5 October, Sirenum CEO and Founder Benjamin Rubin will be part of a panel entitled, “How Staffing Firms Can Benefit From Online Platform Technology,” at Staffing Industry Analysts’ Collaboration in the Gig Economy event in Dallas, Texas. After proudly taking both audience and dragons’ prizes at the “Dragon’s Den” event at the London show in April, Sirenum is excited to cross the pond for this one.

Finally, Sirenum will be a sponsor and exhibitor at SIA’s Executive Forum Europe 27-28 November for the first time. The event is an exclusive gathering of CEOs, owners, and senior staffing executives from staffing organisations across industry sectors and sizes.

For more information about Sirenum solutions for dynamic workforce management, please visit sirenum.com/solutions. For more information on Sirenum marketing and events, please contact Joshua Pines, co-founder and director of marketing and corporate development.

August 29, 2018

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Does my Agency Need an App for Workers?

Who isn’t glued to their mobile phone all the time? We are attached to our smartphones and they have become the primary tool we use to entertain ourselves, to book appointments, meet friends and more and more, to organise our work. Recent studies show that the Britons spends almost 2.5 hours a day on their smartphones. And the proliferation of productivity apps is transforming the way the white collar workforce gets things done. So it makes sense that your dynamic workers can also benefit from their smartphone to significantly improve productivity and engagement with your company. Do you know how an app for your dynamic workers can actually make your business more profitable?

Managing availability

It’s time you offer your temp workers some quality of life. Managing their availability within a mobile app offers your dynamic workers the ability to better organise their own lives. This way, they can let you know when they want to work, or whether they need to take days off. What’s in for you? This valuable information will save you from reaching out to candidates that are not ready, willing, or able to work, and will clue you in on eager workers.

Seeing upcoming shifts

“What’s my schedule look like?” It’s a typical question among dynamic workers. No wonder why, working at different times or locations every week or even every day can be confusing, and no one should have to remember that information by heart. Having such information at their fingertips and using handy push up notifications or reminders–just like we all do with our personal day-to-day schedule!–can help your dynamic workers put their minds to better use, like excelling at their jobs. This will also significantly reduce the number of calls and texts your teams will have to field, so that your consultants can focus on operations.

Dynamic worker using smartphone

Reducing time to fill

Time to fill is the amount of time spent by an agency from the moment they receive a staffing request from a client until they allocate those positions to candidates in their pool. Obviously, the shorter this time the better, as time spent on the phone by consultants could be put to better use. The latest generation of mobile apps for dynamic workers can help you fulfil your requirements in as little as eight (8!) seconds, with no phone calls involved. Only suitable candidates receive a notification about a shift opening, and the fastest ones can accept the shift with just one tap.

Enabling mobile time and attendance

Time and attendance can be easy with dynamic worker apps. Enabled with GPS technology, these apps allow the worker to clock in and out of their work location, instantly and with just a simple tap. A perfect alternative to the expensive time and attendance devices that require upkeep and cooperation among venues, agencies, and end client employers.

Woman clocking in and out

Engaging your workers with your business

As the brilliant communication tools they are, dynamic worker apps also provide useful information to your workers like their timesheet data and their previous shifts. All in all, these tools allow your dynamic workers to gain control over their work life, making them feel more engaged with your agency. And of course, a happy employee is a more profitable and efficient employee.

But wait… Do I need to develop my own app?

Why would you do that? Some of the biggest staffing agencies in the world trust the experts to do this. No need to reinvent the wheel! Leveraging tools like MySirenum offers your company the advantages of years of experience and support, plus a broad understanding of the entire employment market, which has allowed us to build an app that can handle just about every employment scenario.

June 12, 2018

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Four Crucial Ways to Manage Complex Workforces in Hospitality Staffing

There was a time when managing a dynamic workforce in the hospitality staffing industry was done with rudimentary tools like spreadsheets, whiteboards or even pen and paper. Staffing agencies focused on that industry have since realised that in order to grow their businesses they needed to invest in real technology to streamline the management of their workforce. As Yuval Noah Harari argues in the bestseller Homo Sapiens, “Most people can neither intimately know, nor gossip effectively about, more than 150 human beings.” So once an agency (or a department within an agency) crosses that threshold, especially in a complex environment like hospitality, effective technology is a must.

At the end of the day, for an agency to grow, their processes need to become more efficient, and consultants need to manage a larger number of dynamic workers without working 15 hours a day. And while some agencies think that an out-of-the-box scheduling tool can do a good enough job, their usefulness is limited to simpler work environments. Yes, with these tools you can manage more than the magical 150 figure, but you won’t be able to tackle the environment typical in the hospitality industry–a wide variety of workers, with complicated payment terms, variable shift patterns, and multiple skills, all across multiple sites.

Because when your agency is growing, you want to manage that growth, aligning business expansion with worker engagement and client satisfaction.

If you can relate to what we’re saying, these are some tools and technology that your hospitality agency will need to use to manage these complex workforces. While some can seem too futuristic or even impossible, these methods are all already operating and deploying tens of thousands of dynamic workers in the world as we speak.

Automatically Find the Best Candidates

When you receive a requirement from a client, it can be overwhelming to select suitable workers from your pool of 10,000 or even 100,000. But today’s modern dynamic workforce management platforms automate the process of finding the best candidates, so consultants don’t need to rely on memory or spend hours looking through realms of data.

How is this accomplished? By automating the fetching of workers data such as qualifications, proximity, preferences, payment terms and custom requirements, connected to the back-end of the scheduling tool. With just a click, you can view the most relevant candidates, sorted by percentage of match, and when you’ve decided on the right worker, send an invite to the shift with a single click.

Hospitality Staffing HR records into scheduling

Broadcast Shifts

But what if I told you that it could also be easy for even bigger sets of requirements? Leading staffing agencies are already using shift broadcasting tools that allow sharing openings will all relevant workers matching the job criteria. Your best suited dynamic workers get a notification on their mobile app with the details of the gig and they can accept the shift in seconds, wherever they are, while you see how client requirements get fulfilled automatically.

F3 by Sitenum for Hospitality Staffing

Track Worker Time and Attendance Digitally

One of the things that can really make your hospitality staffing business hum is the expediency with which you process payroll. Site managers that control time and attendance are no longer needed with modern mobile apps. These apps expedite the process of checking in/out and even confirming attendance in advance for better peace of mind, while providing accuracy and transparency to the invoicing and payroll processes.

Alternatively, modern technology can manage access control for work sites, where the time and attendance of all workers can be tracked without impacting regular processes. All of these translate into fewer human errors by eliminating double data entry, thus driving substantial savings. Tools like these offer greater accuracy to clients and workers while easing invoicing and payroll processes.

Sirenum Clock to manage time and attendance

Leverage Mobile Communications

With mobile phones an essential part of everyone’s life, it’s obviously the right idea to leverage them as the great communication tools they are. Modern workforce management mobile apps simplify communications between consultants and candidates. They provide information to the dynamic workers about their upcoming shifts and offers payslip views at their fingertips. The workers can communicate their availability and request time off with just one click.

This technology integrates with the agency’s systems, enabling easy time and attendance inputs and simplifying HR compliance and payroll accuracy. On the worker’s side, having a greater understanding of their work schedule allows them to better plan their personal schedules. Plus, with reminders, maps and contact tools built in, it’s practically impossible to miss a shift. Leading hospitality staffing agencies manage their dynamic workers with mobile tools that also work without internet connections, using SMS communications if needed, all on a single platform.

Hospitality Staffing Worker checking her phone

 

As a pioneer in dynamic workforce management, Sirenum offers all of these tools and more to our hospitality staffing clients. For more information on how Sirenum solutions can help you in any of these areas, please visit sirenum.com/hospitality.

May 30, 2018

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Staffing women on computer

The Four Biggest Impacts of Training Your Dynamic Workers

While Generation X and Baby Boomer workers have generally preferred the stability that long-term positions offered, newer generations strive for variety and opportunities to learn at work. The reasons why staffing agencies are chosen as main employers by ever more workers are diverse, but we can point out a few that we hear regularly from our clients and prospects: the flexibility to work on your preferred schedule or even on demand, the longer-term opportunities arising from temporary jobs, the ability to work with different teams throughout the year, or the chance to learn new skills that allow developing one’s career path.

According to the American Staffing Association, 60% of US workers think they could be more effective in their job if their employer offered more training, and state that many mistakes at work are due to a lack of training.

It is clear that workers appreciate being trained by their employers, both for self-development and to better perform their jobs within the company. But do you know what is the bottom line for these employers?

Increased Employee Engagement

In a highly fragmented market like temporary staffing, competition is tough among agencies to find both clients and candidates. Offering valuable training programs to workers should be part of every staffing agency’s talent acquisition strategy. Structuring these programs and advertising them as part of your communication plan will eventually pay off in better applicants and also an improved brand image (more about that below). Investing in training will provide your agency with loyalty and staff retention, saving you significantly on onboarding and training down the road. Your current staff will appreciate this initiative that will help build their self-esteem and will be more likely to opt for new positions within the company.

dynamic workers

Upskilling = Upselling

Training temps should be a priority for all staffing agencies willing to provide the best quality service to their clients. We’ve written regularly on our blog about the benefits of a good workforce management solution. But even with a dynamic workforce management solution like Sirenum to manage your dynamic workers, you can still improve the quality of work that they perform at client sites. Upskilling your workers–and properly updating their employee records to reflect new achievements and certificates–will make a difference to the quality you deliver to your clients. Outperforming your competition with upskilled staff will then facilitate the upsell process.

Staffing agency closing a deal

Diversification Across Industries

Training your staff to perform a different role increases their engagement and improves their future prospects both within your business and outside, but it doesn’t end there. Enabling your workers to gain new skills will make your company grow and expand while help you better address present demand. Building new skills across your team will allow your agency to sell to new clients that perhaps you hadn’t even considered before. For instance, if your staffing agency is focused on events, you could start training motivated workers in other fields that require similar characteristics and personality traits, like retail or hospitality.

Woman thinking about her future

Brand Building

Caring for your staff is always good business–it facilitates a comfortable atmosphere, warm and friendly communication within your team, and more effective operations. But it can also be a good opportunity to build your brand around this initiative. Investing in training will reflect well on your business and its employees, and your brand will be better recognised by both candidates and prospects.

Staffing women on computer

April 19, 2018

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Six Reasons Why Temps Prefer Agencies with Great Workforce Management Software

Temp turnover can be brutal on an agency’s business–our analysis shows that roughly half the temps in a traditionally run staffing agency work fewer than 80 hours before departing. The best way to decrease turnover, and to increase those hours, is to manage temps how they want to be managed–allowing them to work when and where they want and paying them on time, for example. Temp agencies are looking to new technology for this not just to manage costs, but to grow. Rosters are a big part of the challenge, and while there are vendors out there that promise to manage your worker rosters, leading agencies know off-the-shelf or standalone tools don’t cut it for complex workforces. Let’s see some of the reasons why temps choose to work with their agencies and how workforce management software can help.

1) Knowing what they need to know about their workers

When workers join a temporary staffing agency, they are required to bring loads of documentation. Passport, Social Security or National Insurance numbers, addresses, bank accounts, certificates and permits, the list goes on. This data capture needs to be straightforward and the maintenance of the information should be seamless and transparent. The best workforce management solutions allow agencies to manage this information in a single database, with availability across multiple processes: scheduling, compliance, payroll, human resources, and more.

Agencies and their workers need to be able to rely on the accuracy and availability of this information. For example, relevant teams can get automated reminders when a permit is about to expire, simplifying things for everyone involved. This frees in-house staff to focus on higher value tasks, which allow agencies to grow, while increasing trust and transparency with temps.

Temps bring documentation at inteviews

2) Empowering their temps

Temps like to feel that they have a say in their schedule and are more than just a cog in the system. Workforce management solutions like Sirenum allow agencies to empower workers with mobile calendar management. Requesting time off–or communicating availability–can be accomplished in just a few clicks. Empowered workers are happier and more engaged.

Temps want to manage their schedule

3) Working when and where they want

Dynamic workers want to work when and where they prefer–that’s one of the advantages of working in a temporary staffing agency. Some like working at different locations and for different clients throughout the week, some don’t. Regardless, today’s dynamic worker wants their work schedule to be compatible with their life outside of work. By integrating HR records, payment terms, qualifications and event locations, schedules are fulfilled faster than even before, without even having to pick up the phone. This not only saves agency teams time trying to find the best candidates, but it also gives your workers time to plan and be prepared, increasing client and worker satisfaction.

Temps deciding when they work

4) Easily clocking in and out

Regardless of the industry or location, virtually all temp agencies are challenged with how the check in and out process is going to look like for your workers. Too many clients are still reliant (sometimes even insistent!) on paper for capturing time and attendance, with all the inconveniences that entails: lack of accuracy and more time spent on payroll processing.

Clocking in and out with a mobile app drastically increases accuracy without impacting existing workflows. Doing so also opens up the door to new capabilities, such as improved security, GPS verification, or site manager approval. This increases client and worker trust in the process and helps avoid disputes over hours worked.

Temps time and attendance

5) Getting the right amount in their account at the right time

Everybody wants to be paid on time, and getting that right is a big reason why dynamic workers choose to stay with an agency. Faster and more accurate payroll is a reality with systems that integrate scheduling and actual hours worked with payment terms. Getting paid accurately and on time, increases worker satisfaction and engagement with an agency.

Temps payslip in a mobile app

6) Feeling valued by their employers

One of the big ideas that has transformed how people work–think of Uber!–is the use of rating systems for both clients and workers. Having a preference for working somewhere is typical, and this can already be properly measured with a workforce management platform like Sirenum. Workers can rate their clients, and vice-versa. This information can enable agencies to increase satisfaction for both workers and clients.

Temps evaluate their clients

Using the right workforce management solution can transform the way an agency operates, incorporating all the relevant information needed to run the business seamlessly–HR, payment terms, contracts, scheduling, monitoring, compliance, payroll, and more–while leveraging mobile and the cloud to keep things in tip-top shape. In short, the business runs smoothly, and temps are more likely to stick with an agency running smoothly.

To see how Sirenum can help your agency meet these six goals, request a live demo today.

March 20, 2018

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Sirenum Gets a Makeover

We here at Sirenum are very proud of the fact that we crank out product improvements with regularity, ensuring the latest and greatest is available for all our clients. It’s a tough job for our development team but here we are, with more than 80 releases of the product having gone live since 2015.

But one thing we had shied away from for much of that time was our user interface. As you may know, Salesforce has been heralding a new user interface called Lightning for many years, and we were waiting for it to be fully (or at least close to fully) baked. As a Salesforce ISV, we task our development and product teams with leveraging the best bits of Salesforce while building out our functionality to provide the best features and user experience for dynamic workforce management. So when Salesforce finally let the reins off Lightning, we were thrilled with the opportunity to modernise our look and feel.

Over the past few months, we’ve been working towards finalising that new look–it won’t be completely finished until Salesforce finishes some parts of the new Lightning experience–and we’re very excited to share the results of that work. You may have actually already noticed this new look by the time you read this, as we’ve updated all our screen shots. We are confident this new UI is easier to use and easier on the eyes. Below are some highlights–each image is a screen shot of a different Sirenum module and you can click the image to read more about that module:


Financial

March 12, 2018

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Sirenum Client GWR Named Rail Business of the Year at Rail Business Awards

UK Division of World’s Number One Surface Transportation Group, a Longtime Sirenum Client, Garners Big Award

London, UK–Sirenum client Great Western Railway (GWR), a division of The First Group, won awards for Rail Business of the Year, Rolling Stock Excellence and Safety & Security Excellence at the Rail Business Awards held in London on 22 February 2018.

GWR Rail Business of the Year 2018

Rail Business Awards: GWR was named Rail Business of the Year 2018

The Rail Business Awards are designed to “recognise business, customer service and technical excellence, as well as individual achievements, providing a valuable opportunity to pay tribute to all the hard work that goes on across the UK rail sector, day in, day out.”

Last year, GWR was named a finalist for Technology Innovation, recognising the implementation of Sirenum to manage rosters with integrated fatigue management.

This year GWR was named Rail Business of the Year for having shown an ‘incredible versatility and resilience through a very difficult period’, despite the disruption caused by electrification and upgrading works. GWR has also won the Rolling Stock Excellence and Safety & Security Excellence categories.

“We’re very proud of our partnership with GWR, starting with Ajmal Akram from Old Oak Common believing in us back in 2014, and now continuing all the way up to First Group headquarters,” said Sirenum Founder and CEO Benjamin Rubin, who developed Sirenum after nearly a decade in the transportation staffing industry. “We have learned so much from Ajmal and the rest of the team at GWR and First Group over the past three-plus years, and our whole client base benefits from the advancements in our product that are the fruits of our longtime relationship.”

Core to the solution at GWR, Sirenum Compliance helps organisations looking to ensure a robust health and safety programme while streamlining operations, especially in highly regulated industries like transportation.

Sirenum is proud to service The First Group with Workforce Management across its organisation, including GWR and First Bus.

To learn more about Sirenum’s solutions for the transport industry, visit sirenum.com/transport.

February 22, 2018

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The Four Worst WFM Mistakes to Avoid We Hear From the Industry

Virtually every employer we meet is in need of business transformation. While changing established processes in an organisation isn’t easy, adopting a modern workforce management (WFM) solution like Sirenum drives an increase in productivity and profitability after just a few months. But what’s really remarkable is how tightly these employers hold onto existing processes that frankly, make little to no sense. So we wanted to share some of the worst ideas we’ve come across. Do any of these sound familiar?

1. Whiteboards


Some of the people that we talk to are currently using whiteboards to manage their dynamic workforce. While that may make sense for teams of 20-30 people, what can we say about it when it’s for teams of 4,000+?! Sure, anyone can see what’s written on it, plus it’s easy to use and easy to understand. But let’s not forget about the major drawback: it gets erased with a simple wipe! Having your roster sorted is not just useful for day to day operations, but it’s also crucial for analysing different parameters. Which ones? The buying behaviour of each of your clients, the historical records of the hours worked by your team, the usual amount of hours spent in a specific shift, and more. This information is crucial, but don’t forget other things that will be missing from your messy whiteboard: risk management, health and safety requirements for a job, your workers’ historical preferences and requests…the list goes on and on.

2. Corkboards

corkboard

Some managers want to innovate and decide to make information clear and available to everyone in the team by printing a table and hanging it on a corkboard. Expecting your dynamic workers to be aware of this information is simply madness, since they don’t work during office hours only, and they may live far away from the offices. That’s why the solution seems clear to some managers: phone calls, all the time, all day. So many office positions in young temporary job agencies are filled with people in charge of making phone calls to communicate shifts to their workers. When oranisations leverage this “strategy,” we generally see frustrated teams, high turnover and low quality operations, resulting in client unhappiness. Leveraging modern communication tools unified with scheduling software can quickly simplify things for management, as well as improving effectiveness and profitability. Having the information available at all times in their phone also empowers and engages your workers.

3. Spreadsheets


Some small temporary recruitment agencies start their journey by using a spreadsheet to assign openings to workers. And since some spreadsheet systems nowadays allow users to work together online on the same spreadsheet in real time, some may think this is a great idea. But there are so many things that can and will go wrong. For example, when using something like Google Sheets, your information is isolated from other systems. So you still need to manually enter all the information again in other programs to perform other important tasks like payroll. Useful tools like geofencing or live time and attendance tools are detached from roster information if you’re simply using spreadsheets. Making sure your workers are compliant or have the right-to-work is also impossible to verify if you’re using this method. And don’t even get us started on what spreadsheets do for GDPR! Last but not least, a spreadsheet doesn’t allow you scale your business, since it is simply not sustainable for large workforces. Once you reach 150 or so workers, they just can’t handle the complexity. Yes, it’s true: spreadsheets are keeping your business from growing!

4. WhatsApp

WhastApp, Facebook, Instagram… you name it. Important communications for your team shouldn’t rely only on social tools that most workers use for fun, or don’t use at all! We’ve been amazed by how many businesses we meet are managing their teams with these tools.  They’re used mainly to know their team’s availability, making it really hard for managers to make sense of what’s really going on with their staff. Even for the smartest person out there, it is not possible to read a bunch of messages and then remember everyone’s availability, doctor’s appointments, holiday requests, and more. Using this uncertain or even wrong information into the roster is a headache! And of course, this leads to uncovered shifts, lower productivity, higher turnover, and less satisfied clients. But leveraging communication tools integrated within the scheduler allows you to accurately keep track of all relevant pieces of information in real time.

Sirenum is an end to end workforce management solution, able to manage all of this and much more on a single platform. If you want to learn more about how Sirenum is already helping some of the biggest employers in the world, request a demo of Sirenum today!