October 18, 2017

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Why Collecting Workforce Availability is Crucial–And How Best To Do It

There’s little doubt that scheduling your dynamic workers causes your teams distress. A big reason for that is getting availability from your workforce. No matter the industry or size of your business, someone needs to put together a schedule, and without accurate availability, that pain is definitely bigger.

puzzled manager

Do You Know Your Team’s Availability?

How often do you review your schedule? And how often do you get your team’s availability? I bet those two are not aligned. When they’re not aligned, you can build rosters that are completely out of whack. And that leads to uncovered shifts, lower productivity, higher turnover, and less satisfied clients.

Takeaway: Minimising availability concerns will significantly improve your bottom line.

Lumbergh TPS Report

How to Collect Workforce Availability–Hint: Not by Paper!

There are two kinds of availability businesses primarily need to be concerned about–general and ad hoc. Traditionally, general availability was collected at the interview–usually on paper–and updated at best every six months, often via phone. Obviously, both of these scenarios are suboptimal, as your data is only available to whoever wrote it down and out-of-date quite quickly as well. Plus, demanding a paper reply to something can be pretty annoying–workers don’t want to be chased by Bill Lumbergh to complete their TPS reports!

On the other hand, ad hoc availability has historically been transmitted via word-of-mouth–“I have to go to the doctor tomorrow.” The cons of such a process are readily apparent–what happens if it’s a different site manager the next day, for example?! Of course, sometimes these updates are handled by paper as well and there’s no shortage of problems with that. If nothing else, the time required to update your scheduling and HR software based on the paper input is time that could be spent on higher value activities

Takeaway: Be wary of any technology that requires you to leverage paper for either of these! No more TPS reports!

A Better Way

But in today’s world, with applicant tracking systems standard at nearly all staffing agencies and many other markets, capturing general availability is relatively easy. But leaving it in your ATS does little for your efficiency. It’s key to have an ATS that integrates with your scheduling and workforce management software.

sending availability via app

But that still leaves ad hoc availability challenges. You’re not going to open up an ATS for every doctor’s visit and basketball game! Since there are now smartphones in the hands (or pockets) of virtually every one of your new workers, why not leverage that as a tool in your arsenal against availability conflicts? Soliciting availability via mobile app–or even SMS if your workers lack smartphones–can dramatically improve your operations. Your workers will be more engaged, you’ll see much lower turnover and higher customer satisfaction.

Takeaway: Mobile. Mobile. Mobile. Meet your workers where they are.

To learn how much you can save by leveraging a mobile app for your dynamic workers and ATS integration for your workforce management and scheduling, please visit sirenum.com/ROI.

October 3, 2017

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Being a Superhero Just Got Easier

Today, we at Sirenum are launching a new marketing campaign: Become a Staffing Superhero. That’s not usually fodder for a blog post and press release, but we are so excited about what we’re doing and how it will impact our clients and partners that we couldn’t help ourselves. We also had a lot of fun with it and think you will too!

We have designed a team of superheroes who represent each of the five key processes and values that we believe will define the next generation of temp agencies. Here’s a little bit of background on the five characters and why they matter. To learn more, go to staffingsuperhero.com

Wonder Worker

Wonder Worker staffing supeheroMeet Wonder Worker. We believe staff engagement and compliance are crucial to 21st century staffing. Wonder Workers are safer, more engaged, and less likely to leave.

Financial FlashFinancial Flash staffing supehero

Meet Financial Flash. Payroll is the source of more headaches at our clients than any other process. A Financial Flash gets to payroll in a quarter of the time with drastically fewer mistakes. A Financial Flash also doesn’t sacrifice on compliance, virtually eliminating costly and timely regulatory violations.

Super Scheduler

Super Scheduler staffing supeheroMeet Super Scheduler. At the end of the day, your clients measure you on whether you got the the right person to the right place at the right time. Super Schedulers build and manage schedules faster than a speeding bullet–at least 50% faster, reducing time-to-fill by up to 80%.

 

App GirlApp Girl staffing supehero

Meet App Girl. Mobility matters more to millennials than just about anything. App Girl knows it. Her superior training and knowledge is one reason why. MySirenum is another.

Orange Lantern

Orange Lantern staffing supeheroMeet Orange Lantern. Customer satisfaction is a moving target, so your workers need to be where they’re supposed to be. Whether it’s geofencing or support for lone worker and patrol, Orange Lanterns have the tools to protect your staff while delighting your clients.