An Open Letter to IT Execs at Recruiting Agencies
Hey IT Execs at recruiting agencies, listen to your ops teams!
Too often, we visit IT executives like you at recruiting agencies and find that you are looking to transform your businesses without input from your operations professionals. It’s kind of mind boggling. And we know that your ops teams are frustrated. They tell us all the time. But in just the last two weeks, three (!) times, we have had meetings with IT executives at large agencies who came to the table without a clue of what their ops teams were really burdened by. We have tried to convince you that a better ATS is only fixing part of the problem. But you are slow to pick it up and too often fail to properly reach out to constituents on the operations side of the house, taking the front-end recruitment and commercial teams for their word that their requirements are the only components to an IT-driven business transformation project.
So here’s our advice to IT executives at agencies: listen to your ops teams! Their day-to-day struggles with overburdened scheduling spreadsheets, clunky time-and-attendance capture, and inefficient payroll and invoicing processes are hurting their productivity and your bottom line. The good news is that we’ve found that once we can get them to the table, you take your concerns seriously. The bad news is that you are not reaching out earlier in the process. So get out there and talk to your ops teams!